Effective Date: [Insert Date]
At R & B Chains (RBCL), we are committed to delivering your premium 925 Sterling Silver jewelry safely and on time. Since we cater to both domestic and international markets, our shipping processes are designed to ensure maximum security and efficiency.
Order Processing Time
Ready-in-Stock Items: Orders are processed and dispatched within [2-3] business days after payment confirmation.
Custom / Made-to-Order Items: Manufacturing and processing may take [10-15] business days, depending on the order volume and design complexity. You will be notified of the exact timeline at the time of order confirmation.
Shipping Methods and Estimated Delivery
We partner with reliable global courier services (e.g., FedEx, DHL, UPS) to ensure secure delivery.
Domestic Shipping (India): Delivery typically takes [3-7] business days after dispatch.
International Shipping: Delivery typically takes [7-14] business days after dispatch, depending on the destination country.
Shipping Charges
Shipping costs are calculated at checkout based on the weight, dimensions of the package, and the destination address.
Optional: We offer free shipping on domestic orders above [Insert Amount] and international orders above [Insert Amount].
Customs, Duties, and Taxes (For International Orders)
Please note that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the sole responsibility of the buyer/consignee. RBCL has no control over these charges and cannot predict what they may be.
Order Tracking
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to track your package in real-time.
Damaged or Lost Packages
All our shipments are carefully packaged and insured. If your package arrives damaged or is lost in transit, please contact our support team at [Insert Email Address] within [48 hours] of the expected delivery date so we can initiate an investigation and resolve the issue.